Hello Gurus,
Is there a way to unlock the shopping carts which are locked by other users (Buyers) in carryout Sourcing??
Scenario: We have a shopping cart which is under process by Buyer A (SC is in Carryout Sourcing Step 2), and the buyer logged off by keeping the shopping cart in COS step 2 (i.e., locked by the Buyer A in step 2 of COS).
Is there any chance of unlocking the shopping cart from Buyer A account to process that SC by another Buyer???
Please share you valuable ideas on this issue...
Thanks in advance