Document number is not opening in My Requested Products application.

Dear All,

We are using SAP ECC 6.0 and EHP 6.

we are using standard SSP.In NWBC, the  application My requested Products (/SRMERP/WDA_I_SC_FS_ESS ) -> in shopping cart number there is one tab Follow on documents that has a Document number link.

If we click on that document number a new browser window opens in IE it gives an err internet explorer cannot open a page and in Chrome it says(R3 error)  " an error occured".

Please advice.

Thanks,

Aashima